Privacy Policy

Information We Collect

We collect information you voluntarily provide to us when you contact us, submit a form on this website, register for a pre-construction project, or otherwise interact with our representatives. This typically includes your name, email address, phone number, the property or service you are inquiring about, your timeline, budget, and any message you choose to share.

We may also automatically collect technical information when you visit the site — such as your IP address, browser type, device type, referring URL, pages viewed, and time spent — through cookies and similar technologies.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule appointments, send you property listings, pre-construction opportunities, market updates, and other real estate information you have asked us to send, and to provide the services you have requested. We also use it to comply with our legal and regulatory obligations as a RECO-registered brokerage in Ontario.

We will only contact you by phone, email, or SMS where you have given us express or implied consent under Canada’s Anti-Spam Legislation (CASL) and applicable privacy law.

Sharing of Information

We do not sell, rent, or trade your personal information. Information collected through the SMS opt-in program is not shared with third parties or affiliates for marketing purposes. We may share your information only with service providers who help us operate this website, deliver communications, manage our CRM, or process inquiries — and only to the extent necessary to perform those services on our behalf. We may also share information where required by law, court order, or to protect our rights, property, or safety, or those of our clients or the public.

Cookies & Analytics

This website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve our content and services. You can configure your browser to refuse cookies, but some features of the site may not function properly as a result.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we hold. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may withdraw your consent or unsubscribe from our communications at any time:

Email: click the “unsubscribe” link at the bottom of any marketing email we send, or email us at info@friendsrealty.ca.
SMS: reply “STOP” to any text message you receive from us, or reply “HELP” for assistance.
Phone: call us at +1 (437) 444-7653 to ask that we remove you from our contact list.

You may also request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.

SMS Terms & Conditions

The following terms apply to the SMS messaging program operated by Friends Realty Point, Brokerage:

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@friendsrealty.ca.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read this privacy policy: https://friendsrealty.ca/privacy-policy.

Children’s Privacy

This website is intended for adults. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about our privacy practices.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Friends Realty Point, Brokerage
55 Lebovic Ave, Unit C115
Toronto, ON M1L 0H2
Email: info@friendsrealty.ca
Phone: +1 (437) 444-7653